1. Download the GymMaster App
Go to the App Store (iPhone) or Google Play Store (Android).

2. Log In
Open the app.
Enter your email address and password (the one you used to create a profile online).

3. Book in your Remedy
If you've purchased a casual session, membership, or pack online but haven't booked a time yet, here's how to do it:
Tap Book in your remedy.Find the remedy you purchased but haven’t scheduled yet, tap on it, and choose your preferred time.
Press Confirm.You’ll receive a confirmation email once your booking is complete.

4. Check What You Have Bought
Tap "Memberships".
Here you can see:
Memberships (ongoing)
Session Packs (how many sessions you have left)
One-off purchases (casual sessions)
You can also buy more by clicking the blue plus button in the bottom right hand corner.

5. Accessing the Studio
Open the app and select “check in” to access the studio via our bluetooth reader.
Hold your phone 10-15cm from the code reader to access through the front door.You must have pre-paid for your session to be granted entry.
You can access the reception door up to 20 minutes before your session. However, the remedy door will only unlock at your exact appointment time, so you’ll need to wait until then to enter.
The remedy door will remain locked 10 minutes after your appointment time. If you're running late, please cancel and rebook for a later time, or contact our staff so we can adjust your booking for you.

View and Cancel Bookings
Tap "My Bookings".
See all upcoming sessions.
Tap a booking to cancel if needed.
Cancel more than 24 hours before your appointment: no fee.
Within 24 hours of your appointment: $10 cancellation fee applies.
Within 2 hours of your appointment: no cancellation or refund allowed.
